Characteristics of an Effective Change Agent

It was so much fun to host a Facebook Live talk show on April 2 on “What makes for an effective change agent,” with my colleagues Rob Greenly and Greg Collins.  The technology is great, and the conversation was even better.  Watch here: See if your top characteristics show up in our list below: Building... Continue Reading →

Set Yourself up to Influence

I have been puzzling recently over this issue: the difference in having one’s opinions and expertise valued as an internal employee/consultant vs. as an external consultant. In some organizations or in some contexts, an external consultant’s expertise is perceived as valuable and something to pay attention to – whereas for an internal, his/her expertise may... Continue Reading →

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