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Skillful Facilitation & Coaching

Facilitating Critical Conversations for Collaborative Problem Solving

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Learning and Development

Engaging Adult Learners

As an adult learner, what do you expect when you attend a professional development program?  See if you agree with my list: Participants actively participate The facilitator is aware of the level of engagement of participants and adjusts the delivery... Continue Reading →

“Flipping the Panel”

You’ve heard of “flipping the classroom”??  Well, think about applying that to designing an educational program with a panel of speakers! I had invited 3 panelists to speak on “Changing a System or a Culture” for the Boston Facilitators Roundtable... Continue Reading →

Speak Up?! Improve Your Team’s Decision Making

Have you ever been in a meeting where an important decision was being made, when you had something important to contribute - and you considered speaking up, but hesitated – and then decided not to say anything? And kicked yourself... Continue Reading →

Building Dynamic Learning Programs

For anyone who creates or oversees the creation of learning events: You generate learning events to deliver professional development, at monthly meetings or at conferences. How are you ensuring high-quality sessions from your presenters? Five steps towards dynamic programs: 1.... Continue Reading →

Creating “Organizational Learning” – What could get in the way? #2

Example 2:  Health Care Improvement: Checklists anyone?  You've probably heard of checklists by now, made famous by surgeon Atul Gawande,  author of "Checklist Manifesto".  It is now accepted that surgeons  should use checklists to improve patient safety and outcomes of surgery. As... Continue Reading →

Organizational Learning – Are your staff members teaching one another what they know?

How does your organization rate on Organizational Learning? Are your staff sharing knowledge and teaching one another what they know – about your clients or customers, about best practices? Who has valuable knowledge that’s not being tapped into? "Learning Organizations"... Continue Reading →

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