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SKILLFUL FACILITATION & COACHING

Abby Yanow, Master Facilitator and Leadership Coach

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Tag: Health Care

When Deviance is Positive!

February 24, 2009 Abby Yanow

Speaking of Handwashing in Health Care Settings… Have you heard about Positive Deviance? Deviance in this case means going against the norm and achieving positive

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Where Cultural Competence & Organizational Effectiveness Meet

February 23, 2009 Abby Yanow

As an Organizational Development consultant, I get to think about how effective organizations are: their staff, their initiatives, their ability to deliver excellent service.As I’m

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